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Online support and services

There are many ways the university supports your online learning journey.  Here are some resources gathered from across the university from staff, faculty and students that may be helpful.

Campus resources

Student Life services

  • Academic support

    Peer Assisted Study Sessions (PASS) are now offered online. Use the PASS schedule to access Google Hangout Meet information.

    One-on-one appointments with an Academic Specialist or a Peer Tutor are now offered online. Continue to book appointments using the Student Life Portal. You will receive email instructions about how to access your telephone or online appointment. 

    STRIDE workshops and study skills appointments are now offered online. Continue to register for workshop using the Student Life Portal. Students are emailed a link prior to the workshop. Additional appointments and workshops have been added to accommodate upcoming final exams.

    The drop-in learning communities (Math Study Hall, Physics Space, and Chem Corner) are no longer available, however, there is increased availability of 30-minute appointments. Appointments are available from 9 a.m. to 7 p.m. each day. Book an appointment using the Student Life Portal.

    Access the Virtual Writing Room for one-on-one support with a Writing Specialist. 

    Math, Physics, Engineering, and Chemistry Workshops are posted on the Student Life Portal and students should register in advance. Students will join the workshop via Adobe Connect as outlined in the instructions in the workshop description.

  • Accessibility

    All Student Accessibility Services appointments are now online or via telephone. A staff member will confirm appointment details with each student.

  • Career readiness

    Career counselling and employment advising appointments are now being offered by telephone or online. For details about how to access your appointment, check your appointment confirmation email.

    To help with your resumé or cover letter, job preparation support is available online or over the telephone. Use the Student Life Portal to book an appointment. The appointment details will be confirmed with each student.

  • Community

    The Digital Community is welcoming online space where students can share stories, information, services, and opinions about things on and off-campus.

    For international advising, appointments are now being offered online or via telephone. Continue to book your appointments using the Student Life Portal.

    Appointments with the Equity Advisor are now available online or via telephone. To book an appointment, email

    Support from the Indigenous Education and Cultural Services team is now available online or via telephone. To book an appointment, email

  • Health and wellness

    For at-home workouts, healthy eating tips, mindfulness resources and other wellness tools, visit the campus recreation resource library.

    If you are in need of mental health support, it is available online or via telephone:
    • Student Mental Health Services: 905.721.3392 or email
    • Good2Talk Helpline (24/7): 1.866.925.5454
    • Crisis Text Line (24/7) support via text by texting GOOD2TALKON to 686868

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