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Frequently Asked Questions

Incoming students


Registering with SAS

  • How do I register with SAS?
    Please visit the New to Our Office page on our website for more information on how to register with SAS.
  • Does it cost money to register with SAS?
    No! You will not be charged any cost to receive support from Student Accessibility Services. However, as part of the documentation process some health care providers may charge a fee to complete the Documentation of Disability form, or complete an assessment. 
  • What documentation do I need to register?

    Please visit our new students web page for more information on accepted forms of disability documentation.

  • What format does my documentation need to be in?
    Please note that we only accept documentation in a digital format and we do not accept hard copy documents. You may find the following links helpful for how to scan documents using an I-phoneAndroid or the Genius app.
  • Can I bring a support person into meetings with SAS?
    We know the transition to the Post-Secondary environment can be challenging, and we encourage you to take the lead on your academic accommodations. However, we welcome parents, caregivers or support persons at the first meeting with SAS to help determine first steps. We also have a Summer Transition Program (STP) where there will be a parents night so your parent, caregiver or support person can connect with others and ask all their questions. Plus you’ll get to meet other registered students!
  • How do my accommodations get decided?

    The development of an academic accommodation plan is highly individualized and based on an in-depth understanding of a student’s functional limitations related to their disability. Your accommodation plan will be determined after a careful review of the information and recommendations related to functional limitations that was provided by a registered health professional. These plans can be changed or updated as needed based on your symptoms with supporting medical documentation. An intake appointment will be booked between the student and an Accessibility and Accommodations Specialists (AAS) to review disability documentation and recommended accommodations. 

  • How do I tell my professor after I'm registered?
    Through the intake/accommodation renewal process, your accommodation plan will be emailed directly to your professors. 
  • Does my registration with SAS show up on my transcript?
    No, a student’s involvement with accessibility services and the fact that the student has received academic accommodations will not be identified on the student’s official university records, test results, academic transcripts, or graduation documents.
  • Do I need a new assessment to get support?