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I am in distress

distress flowchart
The flow chart above can help you navigate to available resources that are relevant to your situation. 

If you are experiencing a mental health or other crisis on campus, call Campus Security at 905.721.8668 ext. 2400 or 905.721.3211. If you are not on campus, call 911 if you need immediate help.

These community resources can be reached 24/7. They provide a range of services including supportive listening and crisis/suicide intervention, community crisis response, and short-term crisis beds.



 All services are free and confidential.

Durham Region

Distress Centre Durham: Telephone crisis support, Community Contact Call-Out Program, Resource Centre, and Suicide Survivor Support Groups 905.430.0483
Durham Mental Health Services: Offers various crisis supports to individuals experience a personal/situational crisis, short-term crisis beds, and community visits by a mobile crisis team 905.666.0483
Durham Rape Crisis Centre: Offers confidential and non-judgemental support and information to individuals who have experienced any forms of sexual violence in their lives 905.668.9200
Lakeridge Health Crisis Intervention Team: Available by checking in with the Emergency Department Triage Nurse to see a member of the team 905.433.4384
Ontario Shores Crisis Line 1.800.263.2679

Greater Toronto Area (GTA)

Distress Centre Toronto: Telephone crisis support and intervention 905.430.0483
Gerstein Crisis Centre: A 24-hour community-based mental health crisis service providing telephone support, mobile crisis teams, and short-term residential crisis beds 905.666.0483
Peel Crisis Services and COASTOffers 24-hour crisis intervention services (phone and outreach) to people with mental illnesses in Mississauga and Brampton 905.278.9036
Scarborough Hospital Mobile Crisis: Provides support and community to individuals experiencing a mental health crisis in Scarborough and East York 416.495.2891
St. Michael's Hospital Psychiatric Emergency Services: Provides crisis management and psychiatric assessment and treatment 416.864.5094
Toronto Rape Crisis Centre: Offers crisis intervention/support service to anyone who has experienced sexual violence/harassment, assault/incest survivors, family/friends of victims 416.597.8808
York Support Services Network Crisis LineSupports individuals experiencing a mental health crisis in York Region and North York 905.898.6455

Student Mental Health Services has counselling appointments and drop-in support available. A team of mental health professionals will be able to assist you.

North Oshawa campus location Downtown Oshawa campus location
Student LifeLine 905.721.3392
Monday to Friday from 8:30 a.m. to 4:30 p.m.
Student Mental Health Services Shawenjigewining Hall, Room 320

Charles Hall, Room 218

Book a mental health appointment



Additional campus resources

Indigenous Education and Cultural Services

Indigenous Education and Cultural Services offer a home away from home for Indigenous students and space for students to connect with Indigenous culture and resources.  The Indigenous Cultural Advisor is available for traditional counselling supports virtually or by phone. Contact to make an appointment. 

Sexual Violence Support and Education

For students who have experienced sexual violence or domestic violence, services are available to support you. Through these services, you will be heard, believed and assisted in going through the options that are available to you. As a discloser, you will be in charge of decisions regarding how you want to address your concerns and will be empowered and supported in any decisions you make. Visit the Sexual Violence Support and Education page for more information, resources and to access supports.

Is your distress related to your academic performance? You should meet with your academic advisor.

If you need accommodations for a short- or long-term disability, Student Accessibility Services can help.

Download A PDF OF the resource flowchart for students in distress

If you are a staff or faculty member supporting a student in distress, visit the faculty and staff page for resources.


Good2Talk is a free, confidential and anonymous helpline providing professional counselling, information and referrals for mental health, addictions and wellbeing to post-secondary students in Ontario, 24/7/365.  They provide support via phone or text message.